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O

ONLINE BOOKING SYSTEM

Online booking systems are digital platforms that enable guests to make reservations and confirm bookings for accommodations, dining, and services.


ONLINE REPUTATION AND REVIEW MANAGEMENT PLATFORM

Online reputation and review management platforms are tools and services that help hospitality businesses manage and respond to online reviews and feedback effectively.


ONLINE REPUTATION REPAIR

Online reputation repair involves implementing strategies and actions to address negative online reviews and reputation challenges to maintain a positive brand image.


ONLINE SURVEY AND FEEDBACK

Online surveys and feedback collection involve gathering guest opinions and feedback through digital surveys to continually improve hospitality services.


ONLINE TRAVEL AGENCY (OTA)

Online travel agencies (OTAs) are digital platforms that allow travelers to book accommodations, flights, and other travel services online.